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Important Announcement - CBA name change!


We have exciting news! CBA has joined forces with BASIC. As a result, our name has changed to BASIC pacific! This announcement is being provided to address questions about this change.

Q: Why did CBA make this change?
A: Joining the BASIC family is a natural fit for CBA. BASIC is a highly respected company in our industry, but did not do a lot of business in the far west where most of CBA’s clients are located or headquartered. As BASIC pacific, we will have more resources and services to offer over the coming years.

Q: Will CBA be going away?
A: Absolutely not! CBA is changing our name to BASIC pacific, we are not going away. The same great staff that has served our clients for years will continue to serve you for years to come.

Q: Will I have to go through a system conversion?
A: No! We have no plans to change our administration platform. Even your current web portal username and password will remain the same!

Q: What changes will occur?
A: Essentially, this should be viewed as a name change, so anything with our name or logo will have to change.

Q: What does the new logo look like?

Q: When will the name change go into effect?
A: You’ll notice the name change immediately. We are focusing on easy changes first, such as the portals and material.

Q: Will I receive a new debit card?
A: No. If you have a debit card with the CBA logo, it will work just fine until its normal expiration date. Newly generated cards will be issued with our BASIC pacific logo going forward.

Q: Do I need to complete a new bank authorization to receive direct deposits from CBA?
A: No. However, the memo shown on electronic deposits or withdrawals will now state “BASIC pacific”.

Q: Will customer service phone numbers or the mailing address be changing?
A: No, all phone numbers and mailing addresses will remain the same.

Q: Will email addresses and website be changing?
A: Yes. Our web address has changed to Our customer service email is now Our staff emails will be changing as well. However, all current “CBA” addresses will continue to work just fine for a long time to come!

Q: Will the transition to BASIC pacific really be this easy?
A: Yes, it really is this easy! We have worked hard to ensure this change is not a burden for participants.

Please contact our office if you have any other questions.  We can be reached at (866) 618-9977 or you can email us at


Are you traveling out of the country anytime soon?

Enjoy peace of mind as you travel with a travel medical plan offered by GeoBlue.

If you currently have medical insurance, your policy more than likely only covers emergency and urgent services while traveling outside of the country.

Our travel medical insurance options through GeoBlue will cover you for both emergency and non-emergency services (i.e., a sinus infection, the flu or a stubbed toe, etc.) as well as prescriptions if needed while you are traveling.  The plans include medical evacuation coverage as well. The plan options vary and you can purchase a plan with no deductible and 100% coverage up to $1 million.  

The plans include concierge-level services to help direct you to the nearest participating provider in the country you are visiting (which is very helpful when you are in an unfamiliar area). The cost is VERY inexpensive!

Please contact our office if you would like more information on the travel medical plans.  We can be reached at (866) 618-9977 or you can email us at


Life Happens…That’s why there’s Life Insurance

One in three Americans say they don’t have enough life insurance. Make sure that your family doesn’t have to worry after your death. Life insurance is a great option to make sure that your family has the means to pay for fees that have occurred after your death, be it funeral costs, money for the family or money to finalize any debt you may have. You don’t want to leave your family picking up the tab when you are not able to.

Your life insurance plan may also offer living benefits that you can access before your death, if you have a chronic, critical or terminal illness, such as cancer or a heart attack. You don’t need added stress when you are either trying to recover, or trying to figure out your plans for the end of your life.

Let us help you find the right life insurance solution to make sure that your family is covered. Please contact our office if you would like more information on life insurance.  We can be reached at (866) 618-9977 or you can email us at

Yes, this X-ray picture is real.

rocks in dogs stomach and intestines

A 6 year old dog recently began eating rocks – and this X-ray shows the stomach is FULL of rocks as well as the rocks making their way down the intestines. No fun - for her or the owner since the hospitalization and surgery costs were well over $3,000 - ouch!

Why Pet Medical Insurance? Owning a pet is a big commitment and can be a big financial commitment, too. By helping to reduce financial barriers, pet medical insurance can ensure your veterinarian can provide the very best care for your pets based on the best medical decisions – not money.

Our pet insurance options through Trupanion are available for dogs and cats ages 8 weeks to 14 years and cover 90% of actual veterinary costs with no payout limits. Trupanion covers accidents, illnesses, diagnostic tests, surgeries, medications – including hereditary and congenital conditions - and much more.

You can run a quote for these plans by going to Trupanion. Please contact our office if you have any questions at (866) 618-9977 or you can email us at

Please feel free to call our office at (866) 618-9977 or email us at should you need any assistance with your plan.